Privacy Policy

INTRODUCTION

Access and use of the www.somosvibra.com website (hereinafter, “Website” or “somosvibra.com ”) confers user status upon visitors to the website and implies full acceptance without reservation of the conditions of use applicable at any moment on the part of the user.

In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing legislation, Vibra, as manager of the website, pursuant to the provision contained in art. 5 and 6 of the LOPD, informs all website users who provide or will provide their personal details that the same will be included on a computerised file that is duly registered at the Spanish Data Protection Agency.

WHO IS THE OWNER OF THE DATA TREATMENT?

Details of the www.somosvibra.com website owner and manager:

We remind you that you should not provide your card details via e-mail or social media.

WHAT TYPE OF PERSONAL INFORMATION DOES SOMOS VIBRA COLLECT VIA ITS WEBSITE?

Somos Vibra may collect the following personal information from users of the Website through the corresponding forms: name, e-mail address, postal address, telephone number, date of birth, gender and credit card (PAN+CVV2) in compliance with PCI DSS standards or bank account number (provided by the customer in the case of refunds) when the user visits the Website, registers, places an online order, contacts Vibra or participates in Vibra promotions or questionnaires. Under no circumstances will it collect said information via channels other than the aforementioned Forms, even if they are available on the Internet (e-mail, chat, Facebook, etc). If said information is received via one of these means, Vibra will not use it for any of the purposes stated in the following section. Furthermore, Somos Vibra shall not be responsible for the security of said information, nor can it guarantee the confidentiality of the same.

In all cases, the details requested via the Website are necessary to provide an optimal service to the user. In cases where the user does not provide the requested details, Vibra cannot guarantee that the information and services provided will fully satisfy their needs.

HOW DOES SOMOS VIBRA USE MY PERSONAL DETAILS?

By checking the corresponding box, users expressly, freely and unequivocally accept that their details will be treated by Vibra for the following purposes:

Improve the shopping experience.
Process their online orders, including the sending of e-mails and/or text messages to inform them of delivery status.
Process order returns.
Manage their account at somosvibra.com.
Contact them if there is any problem with any of their orders or for other logistical reasons.
Respond to their queries.
Manage and send information about exclusive promotions, latest news and personalized information adapted to the profile, interests and needs of the interested party as a client through email, SMS, postal mail or any other channel of communication and / or digital platforms. The sending of this information will involve the creation of user profiles consisting of using personal data, the history of your purchases if applicable, as well as the navigation information on the WEB / APP to evaluate certain aspects related to your personal preferences. The objective of offering commercial communications appropriate to your profile. If necessary, certain personal information of the client may be used to personalize communications in digital media.

HOW DOES SOMOS VIBRA PROTECT MY PERSONAL DETAILS?

The Website uses data security technologies such as firewalls, access control procedures and cryptographic mechanisms to prevent any unauthorised access to data and guarantee data confidentiality. In order to achieve said aims, users accept that Mango will obtain data for the purpose of authenticating access controls.

Furthermore, all transactions via the Website will be performed via secure payment systems. Confidential payment details are transmitted directly in encrypted format (SSL) to the corresponding entity.

Vibra declares that it has adopted all the technical and organisational measures necessary to guarantee the security and integrity of the personal data it treats, and to prevent the loss, alteration and/or unauthorised use of the same by third parties.

DOES SOMOS VIBRA SHARE MY PERSONAL INFORMATION?

Vibra expressly informs and guarantees users that their personal details will not under any circumstances be forwarded to third parties and that before forwarding personal details, it will request the express, informed and unequivocal consent of the owners of the same. Notwithstanding the above, Vibra may forward the personal details of users to third parties for the purpose of making goods deliveries, processing debit/credit card payments, checking creditworthiness, debt collection and making checks to combat fraud, in addition to complying with any obligations it has assumed with its customers.

WHAT ARE MY RIGHTS CONCERNING THE TREATMENT OF MY PERSONAL INFORMATION?

Vibra guarantees users or their right to access, rectify, cancel or oppose the personal details they have provided at any moment, under the terms contained in the applicable legislation. Consequently, in accordance with the provisions established in Organic Law 15/1999, on the Protection of Personal Data (LOPD), users of the Website may exercise said rights by sending a written request, enclosing a copy of their National ID document, to any of the following addresses:

1. E-mail: hello@somosvibra.com

We remind you that you should not provide your card details via e-mail or social networks.

AND IF I AM NOT OF LEGAL AGE?

Vibra is concerned about the privacy and safety of minors on the Internet. The Vibra Website is designed for the general public and is not intended for use by minors.

USE OF OUR WEBSITE

Users agree to use the Website content in an appropriate manner, undertaking to (i) true and exact information on the data requested in the registration form or order placement, and keep it up-to-date while using the Website; (ii) not incur in activities that are illicit, unlawful or contrary to good faith and public order; (iii) not publish content or propaganda of a racist, xenophobic or discriminatory nature based on race, gender, ideology, religion or act in any way contrary to the morality, public order, fundamental rights, public liberties, honour, intimacy or image of third parties and the applicable legislation in general; (iv) not damage the physical and logical systems of the Website, of Mango suppliers or third parties, or introduce or spread computer viruses into the network or any other physical or logical systems likely to result in the aforementioned damage; (v) not use the content of the Website and the information of the same for sending publicity, or sending messages for any other commercial purpose, or to collect and store the personal details of third parties; (vi) not attempt to access and, wherever applicable, use the e-mail accounts of other users and modify or tamper with their messages.

Vibra reserves the right to make whatever modifications it considers appropriate to its Website without prior notice, and may change, delete or add content and services it provides via the same, such as the manner in which the same are presented or located on its website.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All intellectual and industrial property rights over the Website and its content, including, by way of example, the images, sound, audio, video, designs, texts, graphics, logos, icons, colour combinations, structure, buttons, in addition to the software, commercial names, trademarks, works, illustrations, photographs and industrial drawings and any other symbols for industrial and commercial use are the property of Vibra or of third party owners of the same who have duly authorised their inclusion on the Website.

The reproduction, distribution and public communication, including making part or all of the content of the Website available for commercial purposes, in any medium and by any technical means, is strictly prohibited without the authorisation of Vibra.

Users agree to respect the intellectual and industrial property rights owned by Vibra. Users may use the Website and its content for their own personal and private use. Any other use is prohibited and shall require the user to obtain the prior, express and written consent of Somos Vibra. Users shall refrain from deleting, altering, eluding or tampering with any protective device or security system installed on the Website.